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Keep your favourite gear in play for longer
with The North Face Repair Service.

How it works

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Drop off

Drop off your damaged item(s) for repair at our store. Consult with our staff about the repairs you need (apparel and equipment only). See our pricing.

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Repair

Our specialised team collect and transport your item(s) to our repair facility. Here, each garment undergoes a methodical restoration process.

Get notified

You will receive e-mail notifications allowing you to track the progress of your order, and letting you know when your item(s) are ready for collection.

Collect

Come back into store*, collect your newly refurbished item and get ready to hit the trails again.

* Participating stores only, see locations below

Find your nearest drop-off store

The North Face Store London Regent Street

290 - 292 Regent Street, London W1B 3AP

What services are available?

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Open Seams

Seams coming undone? We’ve got you stitched up tight, keeping your gear in the game for longer.

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Slider Replacement

Expert slider replacements keep your gear at peak performance.

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Broken Buckle

Busted buckles are a thing of the past, get your gear in top condition with replacements from our team of experts.

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Tears & Holes Repair

Wear and tear is part of the game. Keep damaged gear in play with a stitch or patch repair from our expert team.

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Faulty Cord

Cut loose from faulty cords. We’ll mend your gears keeping you connected.

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Faulty Velcro

Strengthen your gear with new Velcro grips from our expert repairs team.

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Zip Replacement

Zip bust or stuck? We know the feeling. Bring your gear in and we'll get it running smoothly with a replacement part.

Pricing

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pricing