Mend and
make better
Keep your favourite gear in play for longer with The North Face Repair Service.
Learn More
How it works
* Participating stores only, see locations below
1
Drop off
Drop off your damaged item(s) for repair at our store*. Consult with our staff about the repairs you need (apparel and equipment only). See our pricing. Get your QR code to track the progress of your order.
2
Repair
Our specialised team collect and transport your item(s) to our repair facility. Here, each garment undergoes a methodical restoration process.
3
Get notified
Upon completion of the repair process, you will receive an email notification, letting you know your item(s) are ready for collection.
4
Collect
Come back into store* and present your QR code to collect your newly refurbished items and get ready to hit the trails again.
Find your nearest drop-off store
What services are available?
Open Seams
Seams coming undone? We’ve got you stitched up tight, keeping your gear in the game for longer.
Slider Replacement
Expert slider replacements keep your gear at peak performance.
Broken Stud
Don’t let a broken stud take you out the game. Our easy replacement keeps your gear like new.
Broken Buckle
Busted buckles are a thing of the past, get your gear in top condition with replacements from our team of experts.
Tears & Holes Repair
Wear and tear is part of the game. Keep damaged gear in play with a stitch or patch repair from our expert team.
Faulty Cord
Cut loose from faulty cords. We’ll mend your gears keeping you connected.
Faulty Elastic
Is your gear feeling loose? Replacing the elastic has never been easier with our team of experts.
Faulty Velcro
Strengthen your gear with new Velcro grips from our expert repairs team.
Zip Replacement
Zip bust or stuck? We know the feeling. Bring your gear in and we'll get it running smoothly with a replacement part.
Open Seams
Seams coming undone? We’ve got you stitched up tight, keeping your gear in the game for longer.
Slider Replacement
Expert slider replacements keep your gear at peak performance.
Broken Stud
Don’t let a broken stud take you out the game. Our easy replacement keeps your gear like new.
Broken Buckle
Busted buckles are a thing of the past, get your gear in top condition with replacements from our team of experts.
Tears & Holes Repair
Wear and tear is part of the game. Keep damaged gear in play with a stitch or patch repair from our expert team.
Faulty Cord
Cut loose from faulty cords. We’ll mend your gears keeping you connected.
Faulty Elastic
Is your gear feeling loose? Replacing the elastic has never been easier with our team of experts.
Faulty Velcro
Strengthen your gear with new Velcro grips from our expert repairs team.
Zip Replacement
Zip bust or stuck? We know the feeling. Bring your gear in and we'll get it running smoothly with a replacement part.
Pricing
Tutorials
How it works
Stores
Services
Pricing
Tutorials