How it works
Drop off
Drop off your damaged item(s) for repair at our store. Consult with our staff about the repairs you need (apparel and equipment only). See our pricing.
Repair
Our specialised team collect and transport your item(s) to our repair facility. Here, each garment undergoes a methodical restoration process.
Get notified
You will receive e-mail notifications allowing you to track the progress of your order, and letting you know when your item(s) are ready for collection.
Collect
Come back into store*, collect your newly refurbished item and get ready to hit the trails again.
* Participating stores only, see locations below
Find your nearest drop-off store
The North Face Store London Regent Street
290 - 292 Regent Street, London W1B 3AP
What services are available?
Open Seams
Seams coming undone? We’ve got you stitched up tight, keeping your gear in the game for longer.
Slider Replacement
Expert slider replacements keep your gear at peak performance.
Broken Buckle
Busted buckles are a thing of the past, get your gear in top condition with replacements from our team of experts.
Tears & Holes Repair
Wear and tear is part of the game. Keep damaged gear in play with a stitch or patch repair from our expert team.
Faulty Cord
Cut loose from faulty cords. We’ll mend your gears keeping you connected.
Faulty Velcro
Strengthen your gear with new Velcro grips from our expert repairs team.
Zip Replacement
Zip bust or stuck? We know the feeling. Bring your gear in and we'll get it running smoothly with a replacement part.